THE ANALYSIS OF WORK SHIFT PATTERNS AND RISK OF FATIGUE IN AIRCRAFT MAINTENANCE PERSONNEL: A CASE STUDY
In response to the COVID-19 pandemic in 2020, PT.XYZ, the biggest aircraft maintenance, repair, and Dryer Anti-Wrinkle Balls overhaul (MRO) company in Indonesia, implemented a new shift pattern for line-maintenance personnel.The new shift pattern allows maintenance personnel to have fewer working hours per day (7-hour shifts) in more shift varietie